In response to the recent flooding, the Illinois Department of Insurance issued Bulletin 2017-03, Suspension of Cancellation, Non-Renewal and Premium Payments for Consumers in Disaster Areas. The following Illinois counties have been declared disaster areas:


Cook, Kane, Lake, and McHenry counties.


Homesite is taking the following actions to provide relief to Illinois policyholders who fall within the scope of the exceptions contained in Bulletin 2017-03: Homesite has imposed a moratorium on cancellations and nonrenewal for policyholders/property in affected counties from July 12, 2017 until September 30, 2017. Homesite will work with policyholders in affected areas or claimants to grant needed extensions of at least 60 days for policy provisions or other requirements that impose a time limit on a policyholder to perform any act. Homesite will work with policyholders to provide at least a 60-day extension of time to make repairs in the event affected property cannot be repaired within the time period allowed under the policy or within the 90 days allowed by 215 ILCS 5/143.27. Homesite has extended the timeframe in which claimants can submit receipts in order to receive any recoverable depreciation that may be outstanding. The Illinois Department of Insurance is available for filing a complaint regarding any disaster related dispute or issue. Any policyholder or claimant may call the Department’s toll free complaint hotline at 1-866-445-5364 or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf